In the era of digitalisation of healthcare, implementing CIS (Clinical Information System) software into intensive care units and operating theatres is not just a technology purchase – it is an investment in the quality of care, patient safety and operational efficiency of the facility. For such a transformation to be successful, more than the product itself is needed. A key success factor is close collaboration between the system manufacturer and an experienced distributor and integrator.
Two pillars of successful implementation
In the era of digitalisation of healthcare, implementing CIS (Clinical Information System) software into intensive care units and operating theatres is not just a technology purchase – it is an investment in the quality of care, patient safety and operational efficiency of the facility. For such a transformation to be successful, more than the product itself is needed. A key success factor is close collaboration between the system manufacturer and an experienced distributor and integrator.
A good manufacturer-distributor partnership creates unique value:
- The manufacturer provides technological know-how, medical certification and functional development,
- The integrator is responsible for local implementation, integration with existing hospital HIS (Hospital Information System) systems, configuration for clinical needs and training.
In our discussions with anaesthetists and hospital managers, one thing rang clear: the system is supposed to be a tool that supports the work, not complicates it.
Therefore, as an integrator, we not only personalise the software, but we are also the “voice” of the medical staff when we give feedback to the manufacturer so that they can further adapt the software to the comments of the end users.
Integration of hospital systems
The effectiveness of a CIS system does not depend solely on its functions, but on how well it integrates with the existing hospital infrastructure. Our role as an implementation company is to ensure full integration not only with the medical equipment at the patient’s bedside, but also with the hospital’s HIS, RIS, LIS, PACS systems.
This makes Digistat a key tool in intensive care units, intensive care units, operating theatres and recovery rooms.
This is also well known to Ascom, a software manufacturer that supports us in discussions with representatives of Polish HIS systems present in hospitals.
Clear communication and real needs
CIS implementations often fail due to overly inflated promises. At INNERGO, we believe that an honest approach to the system’s capabilities and clear communication with medical staff is the basis for trust. Digistat is a multi-modular system and therefore flexible and configurable. Its capabilities are vast, but this does not at all mean that every implementation will be the same and with the same scope.
Therefore, in discussions with hospitals, we explore the possibilities and clearly communicate what is possible today and what is possible in the next phase, and with the manufacturer we plan the development and integration of new functionalities.
Good, trust-based cooperation between manufacturer and integrator is therefore of paramount importance. Only together can we provide a solution that not only works – but really improves the daily lives of hospitals, doctors and patients.
To this end, we met Hannes Biedermann – Ascom’s new Head of Sales DACH & CEE – to discuss the strategy for the further development of the CIS system in Poland. We discussed the challenges faced by the market, the needs of users and the direction of interfaces and integration. We are looking forward to further intensive cooperation – because only by acting together can we realistically improve the quality of care in Polish hospitals.
Need more information about the Digistat system and possible hospital implementation? Get in touch with us.
Katarzyna Saja
Sales Director
katarzyna.saja@innergo.pl
