INNERGO – Your trusted partner for Apple device service and support

Since starting its collaboration with Apple in 2016, INNERGO has been consistently building its position as a leader in providing comprehensive solutions based on Apple technology. Having achieved the status of Apple Authorized Enterprise Reseller in 2018 and Apple Authorized Service Provider in 2021, INNERGO offers its customers the highest quality of service, comprehensive support and unparalleled security.

Find out why it is worth entrusting your Apple devices to us and how INNERGO guarantees reliability, security and professionalism in every aspect of its business.

History and experience of INNERGO

INNERGO is the only Apple partner in Central and Eastern Europe with the prestigious status of Apple Authorized Enterprise Reseller. For years, it has been supplying thousands of Macs, iPads and iPhones to almost 2,000 customers in Poland and Europe. In 2021, the company decided to go one step further by obtaining Apple service authorization. This allows INNERGO to offer comprehensive support – from sales to service and after-sales support. Regular Apple audits and technician certifications ensure that all services are carried out to the highest standards.

Authorized Apple Service – what do we offer you?

INNERGO stands out from other Apple services by offering a full range of services that combine professionalism, speed and security.

Warranty and post-warranty repairs

• Global Apple warranty: We repair devices with an international warranty, regardless of where they were purchased.
• Post-warranty support: We carry out a diagnosis, present an estimate, and leave the decision on repair to the customer. In addition, we carry out repairs under current Apple repair programs.

• Certified technicians regularly trained by Apple.
• Experts who know Apple devices “inside out” and provide repairs at the highest level.

• We only use original Apple parts, which guarantees the reliability and longevity of the repaired devices.
• Every repair is covered by the manufacturer’s full warranty.

• We carry out most repairs on the same day if the device is delivered by 10:00 a.m.
• The average repair time is between 1 and 5 working days.

• Simple repair requests, order status tracking and communication in one place.
• The “door-to-door” option allows you to conveniently send devices for service and have them picked up at the indicated address.

• We support Apple’s recycling policy and take care of the environment by disposing of the listed parts properly.

Authorized Service vs. Local Repair Shop – key differences

Choosing between an authorized Apple service center and a local repair shop can be crucial for the durability and functionality of your device.

Authorized Apple Service Provider (AASP)

• Original spare parts: Guaranteed reliability and safety.
• Certified technicians: Regular training ensures repairs are carried out in accordance with the latest Apple standards.
• Repair guarantee: Full after-sales support and the assurance of high-quality service.
• Data security: Strict adherence to privacy policy.

Local Repair Center

• Lower costs: Unfortunately, often at the expense of the quality and durability of repairs.
• Non-original parts: These can lead to problems with the device’s performance.
• No Apple warranty: If you have any further problems, you will not be able to rely on the manufacturer’s support.

The repair process on INNERGO – step by step

1. Report a problem: You can do this in person, by phone or via the dedicated service portal.
2. Device diagnosis: A precise analysis allows us to determine the cause of the problem.
3. Cost estimate and decision: Before starting the repair, the customer receives a full cost estimate, which ensures transparency.
4. Repair: We use original spare parts, which guarantees the reliability of the device.
5. Quality tests: Each device undergoes rigorous functionality tests.
6. Returning the device: We offer the option of personal collection or delivery by courier.

Why should you choose INNERGO?

INNERGO stands for professionalism, reliability and flexibility. Our services are ideal for both private and business customers. Certified technicians, original parts, fast turnaround times and full manufacturer support make INNERGO the best choice for Apple users.

We invite you to use the services of INNERGO – your trusted partner in Apple service and support. Choose quality, safety and reliability that will make your devices work longer and more efficiently.